No Mayan site has a more dramatic setting than Tulum: an ancient walled city built atop limestone cliffs, with the turquoise Caribbean breaking twelve meters below. El Castillo served as a lighthouse for the trading canoes that sailed this coast.
This service is a private round-trip transfer in an air-conditioned van for up to 4 people, on your own schedule. The visit is entirely yours: tickets and guide are arranged on your own, and the driver makes stops on request — a cenote on the way, Tulum's public beach, a restaurant in town.
Local tip: arrive early. The site opens at 8 AM and the first hour — golden light on the sea, no crowds — is a different experience altogether.
If you are staying on Isla Mujeres, take the ferry to Cancún: we pick you up at the Ultramar terminal in Puerto Juárez. Morning pickups are generally between 6:00 and 8:00 am; times may vary by route and experience. Pickup points are also available in different areas of Cancún, including the Hotel Zone, Playa del Carmen and Tulum, depending on your experience’s route. After booking, contact us and we will confirm your exact pickup time and meeting point. Ferry tickets are not included.
Gallery
Itinerary
- Pickup at the point and time assigned to your booking
- Drive down the Riviera Maya (1.5-2 h from Cancún)
- Free time at the Tulum archaeological zone
- Optional stops: cenote, beach or Tulum town
- Return to your hotel or the ferry point
What's included
- Private A/C van
- Bilingual driver
- Water
- Cenote stops
What to bring
- Cash or card for entrance tickets
- Cash for tolls (not included)
- Comfortable shoes and light clothing
- Hat and sunscreen
- Swimsuit and towel (cenote or beach)
More photos
Meeting point
Ultramar terminal in Puerto Juárez (Cancún) for guests arriving from Isla Mujeres, or pickup points in Cancún, the Hotel Zone, Playa del Carmen and Tulum depending on the route. After booking, contact us for your exact pickup point and time.
Online you only pay Casa Aureum's booking deposit; the rest goes directly to the operator on the day of your tour. And if your plans change, we're happy to help.
- 7 days or moreWe refund your depositminus the payment gateway fee, or you move your date for free
- 7 days to 72 hoursWe refund halfof your deposit, minus the gateway fee, or you move your date once
- Under 72 hoursNo refund at that pointbut message us and we'll look at your options together
- If the weather keeps us in port, no worries: we reschedule your date for free, or refund your deposit minus the gateway fee.
- About the gateway fee: PayPal charges around 5 to 6% of the deposit to process the payment (roughly $50 to $60 per $1,000). It goes to PayPal, not to Casa Aureum, which is why it can't be returned.
- To cancel or change your date, just message us on WhatsApp or email with your booking code. We're here to help.
Frequently asked questions
How long do we need at the site?
The ruins take 1.5-2 hours to explore. Many groups combine the rest of the day with a cenote and the beach — the driver adapts to your plan.
Can you swim at the ruins' beach?
The small beach inside the archaeological site closes during turtle nesting seasons. Tulum's public beach is minutes away and spectacular — stop on request.
Is it worth combining Tulum with a cenote?
Yes: Gran Cenote and Cenote Calavera are 5-10 minutes from the ruins. It's the classic full-day combination.
Where and when is pickup?
If you are staying on Isla Mujeres, take the ferry to Cancún: we pick you up at the Ultramar terminal in Puerto Juárez. Morning pickups are generally between 6:00 and 8:00 am; times may vary by route and experience. Pickup points are also available in different areas of Cancún, including the Hotel Zone, Playa del Carmen and Tulum, depending on your experience’s route. After booking, contact us and we will confirm your exact pickup time and meeting point. Ferry tickets are not included.